Context-Aware Deployment of Services in Public Spaces

This paper presents the context-aware deployment of user-assistant services in public spaces, e.g., museums. Using location-sensing systems, it detects the locations of users and deploys user-assistant services, e.g., visitor guides, at computers near to the their current locations. When users move between exhibits in a museum, it enables agents to follow users to annotate the exhibits in personalized form and navigate them to the next exhibits along their routes. To demonstrate the utility and effectiveness of the framework, we constructed and operated a location/user-aware visitor-guide service in a museum as case studies in the development of context-aware services in public spaces.